Main Office
For the safety of our employees, our Service Center will be closed on Saturday, July 13th, 2019.
Our phone lines will be open.
Our phone lines will be open.
Stop by our Gonzales Service Center to see a hands-on demonstration of our LightWave TV service.
Gonzales Service Center
Main Office Lobby
913 S. Burnside Avenue Gonzales, Louisiana 70737
Toll Free
(800) 621-4211
Phone
(225) 621-4300
Hours
Monday-Friday 8am-6pm
Saturday 9am-1pm
Residential Customer Service
Toll Free
(800) 621-4211
Phone
(225) 621-4300
Hours
Monday-Friday 7:30am-6:00pm
Saturday 9am-1pm
Business Customer Service
Toll Free
(866) 625-4100
Phone
EATEL Business Support (225) 621-4100 Data Center & Cloud Support (225) 614-3800
Email Us
Chat With Us
Chat hours:
Mon-Fri: 8am-5pm
Sat: 9am-1pm
Data Center Support
Data Center & Cloud Support
NOC:
24/7 Support
(225) 214-3800
Internet Service Technical Support
Phone
(225) 621-4466
Hours
7 Days a Week 7am-10pm
Repairs
Phone
(225) 621-4288
Hours
7 Days a Week 7am-10pm
Payments
913 S. Burnside Avenue Gonzales, Louisiana 70737
Phone
Credit cards payments: (225) 621-4300
Hours
Monday-Friday 7:30am-6:00pm
Saturday 9am-1pm
Payments may also be made online.
Advertising, Media & Public Relations
Tiffany Rhodes, Communications Manager
Phone
225-621-4714
Email tiffany.rhodes@eatel.com
Other Contacts
Cable Location
Phone
To Locate cable lines 800-272-3020
Webmaster
Email us regarding this website
Closed Captioning Contacts
Reporting Immediate Closed Captioning Operational Issues:
Stephanie Harris, Customer Support Manager
Phone
225-743-7034
Fax
225-647-9648
Closed Captioning Written Complaints:
Stephanie Harris, Customer Support Manager
913 S. Burnside Ave. Gonzales, LA 70737
Phone
225-743-7034
Fax
225-647-9648
Email: Stephanie.harris@eatel.com
