Depending on your credit history, customers may be required to pay a deposit when applying for new service. Deposits are held as security against your account until sufficient credit has been established. Once credit is established the deposit refund is applied to your account.
We bill in four cycles: the 1st, 8th, 15th and 22nd of each month. Depending on which billing cycle you are in, your EATEL bill will arrive a few days after one of these dates.
For your convenience, we've created a PDF document that helps you better understand how to read your monthly EATEL bill.
See our eBilling information page to learn more or to sign up for our free eBilling service.
If you order a pro-rated service (such as local phone service) on the 25th of January, you will be charged for the remaining 6 days of January plus the full month of February. If the monthly cost of this service is $20, for example, you will be pro-rated $3.87 for January (see the table below).
|Example of pro-rated charges|
|January charges:||$20 ÷ 31 days = 64.5¢ a day|
64.5¢ a day X 6 days = $3.87
Total January charges: $3.87
|Total charges on first bill:||$23.87|