Television FiberEdge TV FAQs

Do I need to rewire my house to get FiberEdge TV?

No. FiberEdge TV works with the existing coax (cable) wiring in most homes.

What's included in the FiberEdge TV channel line up?

FiberEdge TV offers more than 200 channels, including tons of HD, premium channels, and digital tiers to match any interests in your home. Plus you get great local programming including all the local networks and EATEL Channel 4 featuring EATEL Community Connection with Jenny Heroman, which you can't get anywhere else.

Do I need any special equipment to get FiberEdge TV?

Digital service and advanced features like DVR, OnDemand, TV Caller ID require a special Set-top Box (STB), which can be rented from EATEL.

How reliable is FiberEdge TV service?

All FiberEdge services are exceptionally reliable. Because our 100% fiber network is mostly buried underground it is much less susceptible to weather-related outages and so you get fewer service interruptions. Plus, every FiberEdge home has a battery back-up unit installed, so even in the event of a power outage, most FiberEdge customers can power their EATEL-installed Battery Backup Unit (BBU) with a generator and still have phone, TV and Internet service.

How does FiberEdge TV service compare with cable?

It doesn't. When it comes to clarity and capacity, FiberEdge TV is in a league of its own. Because FiberEdge TV comes to you over a 100% fiber network, not a partial fiber network like with cable, we can deliver more channels to you uncompressed – that means you get much more vivid colors, clarity and depth in your picture. Plus, because of the extraordinarily high capacity of a 100% fiber network, we always have room to add more of the channels you want.