Phone ​Placing a Long Distance Call

How to use your EATEL Long Distance Calling Card

For domestic calls:

  • Dial 1-800-75-EATEL. (1-800-753-2835)
  • Listen for "Welcome to EATEL." At the prompt enter 0 + Area Code + the number you wish to call.
  • Enter your card number + PIN. (Area code, telephone number and special PIN (Personal Identification Number which is 4-digits).

Where exactly can I call at the LOS rate if I order EATEL's LOS service?

LOS allows you to call communities within the parish, or within 40 miles of the telephone office serving you, at reduced rates. LOS calls within 22 miles are capped at $15 per line. Calls made to areas between 22 and 40 miles are not included in the cap, but are billed at reduced rates.

If you are a Ascension or Livingstion parish EATEL customer, you can refer to our LOS Usage Chart for a list of cities you can call at the LOS rate if you order a service plan with LOS. Be sure to refer to the appropriate city (or wire center) from which you are calling.

If you are an EATEL Long Distance customer residing outside of Ascension or Livingston parish, please refer to your local telephone directory for the cities that you can call as part of your LOS rate plan.

Residential Long Distance Rates & Associated Charges

Effective Sept. 1, 2006

7¢ Plan:

7¢ per minute, 24/7
In-State and Out-of-State Calls

Lucky 7 Plan:

4.7¢ Weekends (all day Sat. & Sun.)
7.7¢ M-F Weeknights (7:01pm-7am)
9.7¢ M-F Weekdays (7:01am-7pm)

Dime-A-Mintue:

10¢ per minute, 24/7
In-State and Out-of-State Call
$3.00 Minimum

5¢/10¢ Plan:

5¢ M-F Evenings (7:01pm-7am)
10¢ M-F Days (7:01am-7pm)
$4.95 Monthly Fee

U.S. Everywhere:

$19.05 per month
500 minutes
(Minutes over 500 will be rated on the 5¢/10¢ Plan)

U.S. Local:

$15 per month
360 minutes-In-State & Out-of-state calls
(Minutes over 360 will be rated on the 5¢/10¢ Plan)
US Local only available to Complete Connect local service customers.

Louisiana Local:

$15 per month
360 minutes-In-State calls
(Minutes over 360 will be rated on the 5 Cent/10 Cent Plan)
Louisiana Local only available to Complete Connect local service customers.

Toll-Free 800 Number:

15¢ per minute

Local/Long Distance Directory Assistance

Local Exchange Carrier:

Local: $.40
Intrastate: $1.20
Interstate: $1.25

Public Pay Phone:

Local: $.25
Intrastate: $.30
Interstate: $.36

Operator dialed surcharge applies if the customer dials the operator for directory assistance.

Operator Assistance

Operator Assistance Surcharges (0+)

Station-to-Station: Sent Paid, Third Party & CollectLocal: $1.83

Intrastate: $2.01
Interstate: $.36

Person-to-Person: Sent Paid, Third Party & CollectLocal: $3.13

Intrastate: $3.44
Interstate: $8.00

The charges apply when the customer dials "0" and then the terminating number.

Operator Dialed Surcharges (0+)

Station-to-Station OR Person-to-Person Local: $.80

Intrastate: $.88
Interstate: $2.00

Correctional Facilities Local: $.63

Intrastate: $.63
Interstate: $2.00

The charges apply when the customer dials "0" and then the operator dials the terminating number. These charges are in addition to the operator assist charges above.


Interrupt / Verification Charge

Verification

Local: $2.00
Intrastate: $2.00
Interstate: $9.45

A charge applies each time the operator verifies a called line and hears voice communication.

Interruption

Local: $4.00
Intrastate: $4.00
Interstate: $9.45

A charge applies each time the operator interrupts a conversation that is in progress on the called line. The charge is for the interruption service and does not depend on whether the called party agrees to release the line and accept the call. If an operator both verifies the condition of the line and interrupts conversation on the same request, the interrupt charge only applies.The charges for Verification / Interruption service are in addition to any applicable message rates.

Call Completion

30¢ per call

Call Completion is a request to have AT&T dial the requested DA listing for a charge of .30. AT&T ’s recording states that if you wish for us to connect the call, press 1.