General Terms & Policies DMCA

Infringement Claim & DMCA Policy

Intellectual Property Infringement. You may not use the Service to post, copy, transmit, or disseminate any content that infringes the patents, copyrights, trade secrets, trademark, or propriety rights of any party. EATEL assumes no responsibility, and you assume all risks regarding the determination of whether material is in the public domain, or may otherwise be used by you for such purposes.

Intellectual Property Infringement Claims. EATEL is registered under the Digital Millennium Copyright Act of 1998. In accordance with Title 17, United States Code, Section 512(c)(3), if you believe that a Web page hosted by EATEL is violating your rights under U.S. Copyright law, you may file a complaint of such claimed infringement with EATEL's designated agent.

EATEL'S DISCRETION TO SUSPEND OR DISCONNECT. EATEL may, at its own discretion, suspend or terminate a Customer's internet service or access for violation or alleged violation of U.S. copyright law or for any other reason determined by EATEL in its sole discretion.

Procedure for making claim of Copyright infringement

Pursuant to the Digital Millennium Copyright Act (the “DMCA”), you may file a Notification of claimed infringement with the Designated Agent of a Service Provider if you believe that a Web page hosted by the Service Provider is violating your rights under U.S. copyright law. (See Title 17, United States Code, Section 512(c)( 3)). The DMCA provides the following procedure for parties to follow who wish to file a Notification of claimed infringement with a Service Provider.

To serve a Notification on EATEL, send your Notification to:
Name of Designated Agent to Receive Notification: DMCA Agent
Address to Which Notification Should be Sent:
913 S. Burnside Avenue
Gonzales, LA 70737
Telephone Number of Designated Agent: (225) 621-4498
Facsimile Number of Designated Agent: (225) 647-7927
Email Address of Designated Agent: DMCA@eatel.com

Notification: In order to be effective under the DMCA, the Notification must (1) be in writing, and (ii) provided to the Designated Agent of a Service Provider.

In order for such a complaint to be effective under the DMCA, Notification must include the following:

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
  2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single Notification, a representative list of such work at that site.
  3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the Service Provider to locate the material.
  4. Information reasonably sufficient to permit the Service Provider to contact the complaining party, such as an address, telephone number, and if available, an electronic mail address at which the complaining party may be contacted.
  5. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  6. A statement that the information in the Notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Upon receipt of the written Notification containing the information described in 1 through 6 above, Service Provider will:

  1. Remove or disable access to the material that is alleged to be infringing.
  2. Take reasonable steps to promptly notify the subscriber that it has removed or disabled access to the material.

Counter Notification: If a notice of copyright infringement has been filed against you, you may file a Counter Notification with a Service Provider's Designated Agent. In order to be effective, a Counter Notification must be written and include substantially the following:

  1. A physical or electronic signature of the subscriber.
  2. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled.
  3. A statement under penalty of perjury that the subscriber has a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled.
  4. The subscriber's name, address, and telephone number, and a statement that the subscriber consents to the jurisdiction of Federal District Court for the judicial district in which the address is located, or if the subscriber's address is outside of the United States, for any judicial district in which the Service Provider may be found, and that the subscriber will accept service of process from the person who provided Notification or and agent of such person.

Upon receipt of a Counter Notification containing the information as outlined in 1 through 4 above, Service Provider shall:

  1. Promptly provide the complaining party with a copy of the Counter Notification;
  2. Replace the removed material or cease disabling access to the material within 10 to 14 business days following receipt of the Counter Notification, unless the Service Provider's Designated Agent first received notice from the complaining party that an action has been filed seeking a court order to restrain alleged infringing party from engaging in infringing activity relating to the material on Service Provider's system or network.

NOTE: Under the DMCA, claimants who make misrepresentations concerning copyright infringement may be liable for damages incurred as a result of the removal or blocking of the material, court costs, and attorneys fees. See Title 17, United States Code, Section 512(d).

NOTE: The information on this page is provided to you for informational purposes only, and is not intended as legal advice. If you believe your rights under U.S. Copyright law have been infringed, you should consult an attorney.

NOTE ON LAW ENFORCEMENT INFORMATION: As a provider of Internet and telecommunications services, EATEL routinely receives legal requests for customer information from government and law enforcement personnel. We also receive discovery requests in civil litigation. This litigation may include enforcement of copyright. In all such cases, our policy is to cooperate as required by law, but to provide only such information as the law requires. This information is generally sought by subpoena served on EATEL. Under current law, many criminal subpoenas require that we not disclose or notify you of the request. Due to this fact and the volume of requests EATEL receives, we cannot assume any duty to notify you of any receipt of any legal requests. Note that the law does permit EATEL to disclose to law enforcement, voluntarily and without prior notice, customer information, including the contents of any communications, if we reasonably believe that an emergency involving danger of death or serious physical injury requires such disclosure without delay.