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FiberEdge Phone FAQ

Is EATEL Phone Service compatible with 911?

Yes. In fact, unlike cell phones which only provide 911 operators with latitude and longitude coordinates that have to be translated into a “best guess” location, when you dial 911 using your EATEL home phone service operators immediately see your name and exact street address.

Is EATEL Phone Service compatible with my home alarm
system?

Yes. EATEL phone services if fully compatible with home alarm systems.

How does EATEL phone service reliability compare with others?

EATEL phone service is perhaps the most reliable service available in Ascension. Because our network is mostly buried underground it is much better prepared to withstand South Louisiana weather with fewer service interruptions.

How does EATEL phone service quality compare with others?

Fiber optic phone service delivers crystal-clear sound quality.

Is EATEL Phone Service the same as VoIP/cable phone
service?

No. EATEL phone service is just like the traditional phone service you’ve always enjoyed, except it's carried over an all-fiber-optic network instead of a copper network like other phone companies, or coax networks like cable companies.


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